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Frequently Asked Questions

We hope that any questions or concerns you may have about how we operate, how our services work, why we implement certain tools or tactics and anything in-between can be answered here. If not there will be a contact section located below to address any other concerns.

Pet Health & Medications

All dogs require DA2PPv (Distemper / Adenovirus (hepatitis) / Parainfluenza / Parvovirus), Rabies and Bordatella.

Leptospirosis is recommended but not mandatory.

All vaccines should be given at least 14 days prior to your dog’s stay at Pawz N Clawz to provide adequate protection. Intranasal/Oral Bordetella may be given 4 days prior. Vaccinations given right before boarding are unlikely to provide protection, putting all the pets at risk of disease. However, if vaccinations have been given in the past, there is some carry-over immunity so vaccinations may be given in less time before boarding.

All cats are required to have Rabies, FVRCP & FeLv.

Yes we are happy to assist with administering medications during your pet’s stay. Please make sure all prescriptions are in a child-proof, plastic container labeled from your Veterinarian with all instructions.
We strongly recommend all dogs and cats be on a Veterinary-Approved flea prevention from April to November, but not limited to these months.

Customer Service & Client Concerns

Please bring all food in plastic containers that are well labelled with your pet’s name. There is no need to bring your pet’s food dishes as we will provide these.

We encourage you to bring a small bed or blanket from home for your pet’s comfort. Please do not bring anything too large or of high sentimental value.

We also ask that your dog’s collar fit securely to help prevent them from slipping out.

Feel free to bring a special toy or treat if needed.
Yes, our kennel is equipped with a refrigerator and a freezer to store raw or perishable food.

Business & Facility

Yes, we do. We have a certified professional groomer on site that can assist with your dogs’ grooming needs. Visit our Rates page under the “Pet Grooming” section for more details.

Yes, we would be more than happy to but only by appointment.
We have 4 separate individual play areas that the dogs can use to stretch their legs and get in some exercise.
You have the choice whether or not you would like your dog to participate in group play or individual play. Exercise activities are tailored to the needs of each individual dog. We make every effort to group dogs of similar personalities and energy levels. In some cases, that means individual walks and playtime. The information you provide combined with a behavior assessment helps us determine the best approach for each dog.

Payment & Operation

We currently accept the following forms of payment: cash, e transfer, debit, credit (internal ) or external online through Propet system.

Our full hours of operations can be found on the Rates page at the very top. Most commonly a specific time from 7:00am – 8:45 am for “Drop-Offs” and from 4:00pm – 5:45pm for “Pick-Ups” is booked online through our Propet System.

Our modernized kennel houses 16 runs, with each run having enough comfortable space for two large dogs including their own outdoor private space. Our kennel offers in floor heating, cooling, and monitored video surveillance. Exercise sessions are with no more than 8 dogs at a time.

tho heckin good boys and girls many pats, what a nice floof you are doin me a concern. Doggorino shoober heckin good boys he made many woofs, shooberino extremely cuuuuuute. H*ck smol borking doggo with a long snoot for pats length boy pats the neighborhood pupper, shooberino pupper.

Cancellation Policy

Can’t make it to your appointments and need to cancel? No problem! Please read over our policy and feel free to ask any questions you may have.

Reliability waiver

For our safety, yours and your furry best friends we ask you to read over and agree to this document before staying at our facility.

Got more questions?

Contact Us

If the FAQ didn’t answer any of your questions, feel free to send us an email with any questions and concerns about your pets new home-away-from-home.

General Inquiries​

11531 Large Rd, Dutton
N0L1J0, Ontario

519.902.9524
admin@pawznclawzboarding.com

Please only use this contact form for general inquiries related to the business and/or the possibilty of boarding with us.

Thankyou.

    Pawz N Clawz Boarding

    A boarding facility for cats and dogs located in Dutton Ontario. The purrfect place for a puppy paradise or getting the meowst out of a cat-nap.

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